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September 30, 2006

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Glen Engel-Cox

No experience with Topiano, Bryan, but we've had some horrible experiences from local cab services. Twice we've arranged for early morning (~4am) pickups at our home inside the Washington beltway that failed to show. The first time was just before Christmas, and we ended up driving to National Airport and leaving the car in the parking lot (we figured at a roughly equal price to the two cab rides and 3-4 large bags we had). The second experience was just this last month, when the cab failed to take us to the airport for our flight to Great Britain. I waited for 15 minutes after the agreed on time, then called and had to be on hold for another 15 before I finally got to a dispatcher who apologized (the driver was supposedly a new one who had gotten lost) and sent us a cab.

Needless to say, I do not recommend either cab company.

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